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	<title>Comments on: FAQ usability</title>
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	<link>http://www.goodusability.co.uk/2009/05/faq-usability/</link>
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		<title>By: Beth Wendland</title>
		<link>http://www.goodusability.co.uk/2009/05/faq-usability/comment-page-1/#comment-3622</link>
		<dc:creator>Beth Wendland</dc:creator>
		<pubDate>Thu, 20 Oct 2011 14:09:11 +0000</pubDate>
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		<description>Thanks for this. Great article, very useful.</description>
		<content:encoded><![CDATA[<p>Thanks for this. Great article, very useful.</p>
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		<title>By: Kris Jackson</title>
		<link>http://www.goodusability.co.uk/2009/05/faq-usability/comment-page-1/#comment-3617</link>
		<dc:creator>Kris Jackson</dc:creator>
		<pubDate>Fri, 30 Sep 2011 17:45:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodusability.co.uk/?p=1440#comment-3617</guid>
		<description>Came across a pretty cool FAQ instant filter on the following site... (http://www.bookbaby.com/Help/FAQ)  The page actually slims down to relevant results as you type a keyword or pharse.</description>
		<content:encoded><![CDATA[<p>Came across a pretty cool FAQ instant filter on the following site&#8230; (<a href="http://www.bookbaby.com/Help/FAQ">http://www.bookbaby.com/Help/FAQ</a>)  The page actually slims down to relevant results as you type a keyword or pharse.</p>
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		<title>By: Les Faq sont elles infréquentables ? &#171; test</title>
		<link>http://www.goodusability.co.uk/2009/05/faq-usability/comment-page-1/#comment-2720</link>
		<dc:creator>Les Faq sont elles infréquentables ? &#171; test</dc:creator>
		<pubDate>Wed, 08 Sep 2010 10:11:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodusability.co.uk/?p=1440#comment-2720</guid>
		<description>[...] vous d&#8217;avoir vraiment besoin d&#8217;une Faq.  David Hamill [2. Blog de David Hamill http://www.goodusability.co.uk/2009/05/faq-usability/] offre une [...]</description>
		<content:encoded><![CDATA[<p>[...] vous d&#8217;avoir vraiment besoin d&#8217;une Faq.  David Hamill [2. Blog de David Hamill <a href="http://www.goodusability.co.uk/2009/05/faq-usability/ offre">http://www.goodusability.co.uk/2009/05/faq-usability/ offre</a> une [...]</p>
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	<item>
		<title>By: &#171; Les Faq sont-elles infréquentables</title>
		<link>http://www.goodusability.co.uk/2009/05/faq-usability/comment-page-1/#comment-2626</link>
		<dc:creator>&#171; Les Faq sont-elles infréquentables</dc:creator>
		<pubDate>Mon, 03 May 2010 09:23:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodusability.co.uk/?p=1440#comment-2626</guid>
		<description>[...] vous d&#8217;avoir vraiment besoin d&#8217;une Faq.  David Hamill 2 offre une variété de conseils, mais met en garde sur le fait d&#8217;avoir une Faq pour [...]</description>
		<content:encoded><![CDATA[<p>[...] vous d&#8217;avoir vraiment besoin d&#8217;une Faq.  David Hamill 2 offre une variété de conseils, mais met en garde sur le fait d&#8217;avoir une Faq pour [...]</p>
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		<title>By: Colin</title>
		<link>http://www.goodusability.co.uk/2009/05/faq-usability/comment-page-1/#comment-2490</link>
		<dc:creator>Colin</dc:creator>
		<pubDate>Wed, 27 Jan 2010 00:12:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodusability.co.uk/?p=1440#comment-2490</guid>
		<description>Sorry to comment on an old post but I&#039;ve become enamored with FAQ pages as of late.

&quot;Hide the answers until they’re needed

One way of doing this is to hide the answers until the user has requested the one they want. It’s easier to choose from a list of questions than a list of questions with answers below them. There are a number of ways of handling this. But the most basic is to provide the questions as a list of bookmark links to answers lower down the page.&quot;

Another way to do this is to have on page searching. You can see what I mean by checking out the demo of BreezyFAQ at http://breezyfaq.com/demo</description>
		<content:encoded><![CDATA[<p>Sorry to comment on an old post but I&#8217;ve become enamored with FAQ pages as of late.</p>
<p>&#8220;Hide the answers until they’re needed</p>
<p>One way of doing this is to hide the answers until the user has requested the one they want. It’s easier to choose from a list of questions than a list of questions with answers below them. There are a number of ways of handling this. But the most basic is to provide the questions as a list of bookmark links to answers lower down the page.&#8221;</p>
<p>Another way to do this is to have on page searching. You can see what I mean by checking out the demo of BreezyFAQ at <a href="http://breezyfaq.com/demo">http://breezyfaq.com/demo</a></p>
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		<title>By: Esther's krabbels &#183; Veelgestelde vragen beantwoord</title>
		<link>http://www.goodusability.co.uk/2009/05/faq-usability/comment-page-1/#comment-1912</link>
		<dc:creator>Esther's krabbels &#183; Veelgestelde vragen beantwoord</dc:creator>
		<pubDate>Fri, 10 Jul 2009 14:38:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodusability.co.uk/?p=1440#comment-1912</guid>
		<description>[...] niet zo heel veel over geschreven is. Uiteindelijk vond ik twee artikelen, door Caroline Jarrett en David Hamill, waaruit zeker geldige redenen uit te herleiden zijn voor het wel of niet opnemen van veelgestelde [...]</description>
		<content:encoded><![CDATA[<p>[...] niet zo heel veel over geschreven is. Uiteindelijk vond ik twee artikelen, door Caroline Jarrett en David Hamill, waaruit zeker geldige redenen uit te herleiden zijn voor het wel of niet opnemen van veelgestelde [...]</p>
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	<item>
		<title>By: Mike_L Online&#187; Blog Archive &#187; FAQ usability</title>
		<link>http://www.goodusability.co.uk/2009/05/faq-usability/comment-page-1/#comment-1881</link>
		<dc:creator>Mike_L Online&#187; Blog Archive &#187; FAQ usability</dc:creator>
		<pubDate>Wed, 03 Jun 2009 06:59:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodusability.co.uk/?p=1440#comment-1881</guid>
		<description>[...] http://www.goodusability.co.uk/2009/05/faq-usability/ [...]</description>
		<content:encoded><![CDATA[<p>[...] <a href="http://www.goodusability.co.uk/2009/05/faq-usability/">http://www.goodusability.co.uk/2009/05/faq-usability/</a> [...]</p>
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	<item>
		<title>By: Creating a good FAQ - Ben Duffy</title>
		<link>http://www.goodusability.co.uk/2009/05/faq-usability/comment-page-1/#comment-1880</link>
		<dc:creator>Creating a good FAQ - Ben Duffy</dc:creator>
		<pubDate>Mon, 01 Jun 2009 15:00:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodusability.co.uk/?p=1440#comment-1880</guid>
		<description>[...] http://www.goodusability.co.uk/2009/05/faq-usability/ [...]</description>
		<content:encoded><![CDATA[<p>[...] <a href="http://www.goodusability.co.uk/2009/05/faq-usability/">http://www.goodusability.co.uk/2009/05/faq-usability/</a> [...]</p>
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	<item>
		<title>By: Google, and Wolfram, and Chrome - Oh my! - Monday May 25th Roundup &#124; Webbyn.com</title>
		<link>http://www.goodusability.co.uk/2009/05/faq-usability/comment-page-1/#comment-1876</link>
		<dc:creator>Google, and Wolfram, and Chrome - Oh my! - Monday May 25th Roundup &#124; Webbyn.com</dc:creator>
		<pubDate>Mon, 25 May 2009 20:27:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodusability.co.uk/?p=1440#comment-1876</guid>
		<description>[...] finally, GoodUsability on FAQ usability. As normal good stuff [...]</description>
		<content:encoded><![CDATA[<p>[...] finally, GoodUsability on FAQ usability. As normal good stuff [...]</p>
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	<item>
		<title>By: Frankie</title>
		<link>http://www.goodusability.co.uk/2009/05/faq-usability/comment-page-1/#comment-1869</link>
		<dc:creator>Frankie</dc:creator>
		<pubDate>Sat, 16 May 2009 11:29:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodusability.co.uk/?p=1440#comment-1869</guid>
		<description>Nice one Davo - nicely put with good examples as always :)</description>
		<content:encoded><![CDATA[<p>Nice one Davo &#8211; nicely put with good examples as always <img src='http://www.goodusability.co.uk/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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