Comments on: Providing contact details

By: Rob

Rob — Thu, 10 Dec 2009 19:57:29 +0000

Nice. Very tired of worthless contact pages with just an email form. I especially like to find contact pages without even a name or business name. A very common occurrence. At that point, I always wonder, why did they bother creating the page.

By: Alex

Alex — Mon, 16 Nov 2009 21:26:59 +0000

Very useful info, thank you David.

You have very good examples of the invalid “Contact us” pages.

This will allow me to avoid many mistakes in the future.

Thank you for your blog and Good Luck!

Alex

By: Establishing Web Credibility | SEOptimise

Establishing Web Credibility | SEOptimise — Mon, 28 Sep 2009 11:57:48 +0000

[...] Providing contact details [...]

By: ICS Blog — Customer contact forms: making it easy for customers to contact you

Fri, 04 Sep 2009 09:54:16 +0000

[...] This article was originally published on David’s blog, Good Usability. [...]

By: How to Optimize Your Site for Phone Calls | Submitatonce Website Promotion & Traffic Blog

Fri, 04 Sep 2009 04:20:28 +0000

[...] Providing contact details; [...]

By: SEO Article Directory » How to Optimize Your Site for Phone Calls

SEO Article Directory » How to Optimize Your Site for Phone Calls — Wed, 02 Sep 2009 05:54:41 +0000

[...] Providing contact details; [...]

By: Creating a Usable Contact Form | UX Booth

Creating a Usable Contact Form | UX Booth — Tue, 01 Sep 2009 13:07:03 +0000

[...] use of the internet. David Hamill (yet again) saves the day by writing about the basics of providing contact details. In this article he discusses many different ways to include information that should not be left [...]

By: How to Optimize Your Site for Phone Calls

How to Optimize Your Site for Phone Calls — Tue, 11 Aug 2009 14:32:26 +0000

[...] Providing contact details; [...]

By: Lenen Meer

Lenen Meer — Mon, 13 Jul 2009 15:07:01 +0000

Big companies do tend to use a ‘Don’t contact us’ page. No phone number of any kind. Just a FAQ and a contact form or they make you register before you can even fill out a form

By: David Hamill

David Hamill — Mon, 29 Jun 2009 10:26:59 +0000

Hi Pascal. You'll always get people who call the first phone number they see. If you're showing numbers contextually you should only need to use one. Because only one of those numbers will be contextual at any given time. If you're talking about the website from your email address, I can give you a quick piece of advice about how that contact page works. Just email me at web@goodusability.co.uk