Comments on: Providing contact details

By: Frankie

Frankie — Thu, 03 Nov 2011 04:50:51 +0000

This article is over 2 years old and still relevant Good on ya Davo!

By: David Hamill

David Hamill — Thu, 28 Jul 2011 12:10:22 +0000

Hi Andy,

It’s not really based on anything I’ve read but instead my observations from the usability testing I carry out for my clients. There isn’t enough research out there to resolve every design debate in the world I’m afraid. If we all had to rely on previous research before we did anything there would be nothing to research in the first place.

By: andy

andy — Thu, 28 Jul 2011 00:36:37 +0000

Hi David,
While I’m fully aware this article is pretty old, I still share your opinion about the “contact us” placement and naming… What I wanted to ask you is how did you come to this conclusion! Did you find some unquestionable piece of research or simply mashed up some other articles?
I’ve ended up in an argument about “contact us” and I need as much research as possible

Thanks!

By: Rob

Rob — Thu, 10 Dec 2009 19:57:29 +0000

Nice. Very tired of worthless contact pages with just an email form. I especially like to find contact pages without even a name or business name. A very common occurrence. At that point, I always wonder, why did they bother creating the page.

By: Alex

Alex — Mon, 16 Nov 2009 21:26:59 +0000

Very useful info, thank you David.

You have very good examples of the invalid “Contact us” pages.

This will allow me to avoid many mistakes in the future.

Thank you for your blog and Good Luck!

Alex

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By: Creating a Usable Contact Form | UX Booth

Creating a Usable Contact Form | UX Booth — Tue, 01 Sep 2009 13:07:03 +0000

[...] use of the internet. David Hamill (yet again) saves the day by writing about the basics of providing contact details. In this article he discusses many different ways to include information that should not be left [...]