The world is facing a massive financial downturn, so doing business over the internet makes more sense now than it ever did. In order to succeed, retail businesses should pay more attention to the usability of their websites. Why the increased focus on e-commerce? It’s cheaper for customers We’re likely to be buying on the [...]
Usability testing is the Champagne of user research. It doesn’t get much better than watching real people using your website. However like Champagne, usability testing is expensive. It also takes a while to organise, carry out and present the results. If usability testing is Champagne then an expert usability review is Cava. It is cheaper [...]
Tags: expert reviews, heuristic evaluations, tips
I'm a freelance usability consultant.
I'm based in Scotland, in between Edinburgh and Glasgow. But I work all over the place.
