The increasing importance of usability in e-commerce
Posted February 10th, 2009 by David HamillThe world is facing a massive financial downturn, so doing business over the internet makes more sense now than it ever did. In order to succeed, retail businesses should pay more attention to the usability of their websites.
Why the increased focus on e-commerce?
It’s cheaper for customers
We’re likely to be buying on the internet more often, [...]


